Digital disruption presents one of the greatest challenges for public safety agencies, but advances in digital technology have also produced some of the most innovative solutions.
Community Safety Agents must now open up entirely new virtual spaces. The British National Crime Agency says the volume of crime now exceeds physical crime. Digital also increases citizens’ expectations for faster and more tailored services when institutions cut budgets.
Agencies must seek approval for public protection and data-based will be at the center of this effort. If used properly, big data can now be used to help predict and prevent criminals, while integrating digital technology into services that can produce savings and drive value for the community.